Requirements analysis, contracts, conceptual designing, implementation, integration testing, phases of hypercare. The implementation of a SCM system causes quite some work. And after the go-live, colleagues have to be properly trained. But the investment is worth it. The advantages can best be measured by key metrics. The most important key metrics for performance measurement are:
- Savings concerning transport costs and airfreight forwarding
- Number of secured partners and users
- Number of orders which are actively managed through the system
- Number of saved e-mails und Excel lists
- Shortening of lead times